Fastlane Turnstiles Installation Services

When you invest in Fastlane turnstiles from Smarter Security, you’ve chosen a premium, advanced entrance control solution. To fully optimize your investment, Smarter Security offers installation and support services to ensure maximum product lifetime and peak product performance.

Installation & Support

We stand behind our product, and Fastlane turnstile customers agree. In fact, 98% of our customers rank our service as better than the competition.

Expertise

  • Certified field technicians
  • Friendly knowledgeable staff
  • Specialized Fastlane diagnostic and repair skills

Support

  • Technical support available 24/7
  • Lifetime remote support on every product
  • Available on-site technician visits

Savings

  • Reduced downtime
  • Predictable budgeting
  • Lower total cost of ownership
Technical Support

On Site Project Support

To extend our standard one-year parts warranty by an additional two years, we offer Site Certification and Training. This service ensures a technician is on-site to verify that the turnstiles are properly installed and that there are no issues with the equipment or configuration upon start-up. Additionally, the Smarter technician will train the integrator and clients' security managers on proper usage.

  • Verify wiring and integration with access control and fire alarm systems.
  • Setting up turnstile system preferences (card in, free egress, etc.).
  • Audit power supplies: location, wiring gauge, and voltage at turnstiles.
  • Inspect lane status lights and sounders.
  • Check and adjust barrier alignment.

"We installed 7 lanes for a large customer and the units arrived on time and intact. The templates were perfect."

Integrator, Medium Enterprise Security Products & Services Company

Pre-Site Certification Checklist

To ensure installation is ready for Site Certification, all projects are required to complete and submit Smarter Security’s Pre-Site Certification checklist.

Preventative Maintenance

Our preventative maintenance program has one goal: extend the working life of your product.

Need to register your turnstiles and enable Fastlane Connect functionality?

Download our Fastlane Finder Tool.

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