Smarter Security®, provider of premium, innovative entrance and access control solutions, is expanding its technical support services to 24 hours a day, seven days a week. By extending support hours, Smarter Security is giving customers a way to get help at any time, day or night, whenever they may need it.
“Our Fastlane turnstiles often get installed during evenings or weekends when buildings are essentially empty” said Jeff Brown, CEO of Smarter Security. “While our technicians have often taken support calls on their mobile phones outside of business hours, we know that customers can feel frustrated when they have a question during installation and nobody is available to assist. Our new 24/7 service is yet another way that Smarter Security goes the extra mile in providing industry-leading service to our customers”